Blogs & Resources

The Critical Dialogue blogs and resources are compelling reads, which challenge thought and aims to be your companion in personal and business transformation.

Tactical Empathy in Negotiations or Difficult Conversations

Tactical empathy in negotiations or during difficult conversations is the skill of actively understanding and acknowledging the emotions, perspectives, and motivations of others to build trust and influence outcomes. A mid-sized IT company with multiple departments, including Development, Marketing, and Sales. The teams are working on launching a new product, but competition for credit and…

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